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Safety Center

Shop and Sell with Confidence

Your security is our priority. Learn how to protect yourself and enjoy a safe marketplace experience.

Pay Through the Platform

Always complete transactions using our secure checkout. Never wire money or pay outside the platform — off-site payments bypass our protections entirely.

Protect Your Personal Information

Never share passwords, banking details, or sensitive personal data via messages. Our team will never ask for your password or full card number.

Verify Maker Identities

Look for verified badges on maker profiles. Check reviews, provenance records, and product details before making a purchase.

Keep Communications On-Platform

Use our messaging tools for all buyer-seller communication. Off-platform conversations cannot be reviewed or protected by our team.

Recognise Common Scams

Be cautious of deals that seem too good to be true, requests for advance payment outside checkout, or pressure to act quickly without reviewing details.

Report Suspicious Activity

If something feels off, contact our support team immediately. Report suspicious listings, messages, or account behaviour without hesitation.

Need to Report an Issue?

Our team reviews every report within 24 hours. If you encounter suspicious activity, reach out immediately.

Contact Support